Welcome to the Help Desk!

Using the links to the left, you can enter or check on the status of a Help Desk request or find answers to common problems in the Knowledge Base.


Highlighted Knowledge Book Pages
Eagle Card ~ New Eagle Cash Program
Eagle Eye ~ How to Login
Mac ~ Approved accessories for new Macbook Air
Printing ~ Students printing with personal computers
Resources ~ Website Checkers
Service Status ~ Product Information and KB's
Service Status ~ Hosted Services
Virtual Learning ~ Educational Technology Virtual Learning

Knowledge Tags
air  /  Apple  /  Apple ID  /  Apple TV  /  blackbaud  /  blackbaud id  /  browser  /  cache  /  calendar  /  chrome  /  Chromebook  /  Cookies  /  CTP  /  destiny  /  docs  /  Doesn't Print  /  drive  /  eagle card  /  eagle cash  /  eagle eye  /  eaglenet  /  Education Edge  /  Emerson  /  ERB  /  faweb  /  firefox  /  Gmail  /  google  /  google drive  /  Google, Google Takeout  /  Guest  /  Home Printing  /  iCloud  /  ie  /  iMac  /  international calls  /  internet explorer  /  ipad  /  laptop  /  library  /  loading  /  login  /  Mac  /  macbook  /  malware  /  mitel  /  mobile apps  /  multifactor authenticaion  /  myfiles  /  mykidsspending  /  netclassroom  /  network files  /  Notebook  /  NVRAM  /  odin  /  onelogin  /  OSX  /  P Drive  /  password  /  password reset  /  phishing  /  photos  /  PRAM  /  printer  /  printing  /  project  /  purchases  /  purchasing  /  Raiser's Edge  /  ransomware  /  Remote Desktop  /  reset password  /  resources  /  ricoh  /  safari  /  scam  /  scan  /  schoology  /  screen  /  Shared Drive  /  shoretel  /  sites  /  Smart  /  SMC Reset  /  SPAM  /  status  /  Student Printing  /  tech resources  /  telephone  /  Terminal Server  /  turnitin  /  turnitin.com  /  usb  /  usb-c  /  Video  /  virtual learning  /  virus  /  voicemail  /  VPN  /  web  /  WiFi  /  wireless  /  zoom  / 

Knowledge Book Pages Rated Most Helpful
Software ~ Clear Cache
Gmail ~ Mark as SPAM
Software ~ Screen Sharing
Printing ~ Printer Paused - Mac
Gmail ~ Chrome freezes when trying to print from Google Drive
Telephone/Voicemail ~ Listen to Voicemail from Off Campus