HomeOneLoginHow to..Password Reset

1.1. Password Reset

Faculty and staff can reset their password, just follow the steps below! 

Students must visit help.bwscampus.com and submit a request to the Tech Department to reset their password. 

1. Visit bwscampus.onelogin.com on any browser. We recommend Chrome.

2. Click on Forgot Password

3. Type in your BWS email address

Click Continue.

4. Click on the Authentication Factor you've set up previously. If you do not see a factor, please submit a Helpdesk ticket for further assistance.

Admin/Faculty Security Questions

These are 3 security questions you've set up previously. Once all three have been answered then you will be able to reset your password. 

If you do not remember your answers or need to reset your questions, please submit a Helpdesk request for further assistance.

OneLogin Email

An email with an access code will be sent to your secondary email.

Copy the code from your email and paste it into the Confirmation code field. 

Google Authenticator 

A separate app, called Google Authenticator, will generate a code for you to enter.

 

Open the Google Authenticator app on your phone and retrieve the numbers (grey dots)

 

Please note: you must enter the number quickly as there is a time limit for each code

 

OneLogin SMS

The cellphone phone number you've added previously will be sent a SMS text with a security code. Copy that code into the field. 

If you did not receive a code, click on Resend SMS code.

 

5. Once you have successfully entered a security factor, you will be prompted to enter a new password. 


 

 

 

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