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Zoom Phones

1. How to use

1.1. Overview/ Getting Started

1.2. Log in to Zoom

In a web browser, Go to bwscampus.zoom.us; Click Sign In; If prompted, choose SSO; Continue with your Brentwood email

1.3. Directory

On the desk phone

Click on the directory button

Select option 2, “LDAP

Start typing out the name you want

1.4. Voicemail

To set up your pin code to access your voicemail 

  1. Go to bwscampus.zoom.us  and log in.
  2. Go to the “Phone” on the left hand side
  3. In the settings, scroll until you come to “Pin Code” 
  4. Click edit to to customize your code 

To access your voicemail on your desk phone, click the “Message” button and wait till prompted to enter your pin code. 

 

To set your personal greeting, access your voicemail, and press 2 and follow the instructions to set up your greeting. 

1.5. Call Handling

Customizing call handling

 

1.6. Delegates

Setting up call delegation

1.7. How to log out and log back in

In the app, click on your initial in the top right corner. Then click on “Sign out”. You will then need to log in the normal way with SSO. 

In the browser, click on your initial in the top right corner. Then click on “Sign out”. You will then need to log in the normal way with SSO. 

2. Desk Phone

2.1. Quick Start Guide

Quick start guide

2.2. Speed Dial

Customizing line keys and positions settings

 

3. On Desktop

3.1. How to Install

3.2. In Call Options

 

4. On Mobile

4.1. How to Install

Download the Zoom app onto your phone from either the Apple App store or Google Play store. 

How to make and receive calls on mobile

 

 

4.2. In Call Options